Felipe Yanez

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Activity overview

Latest activity by Felipe Yanez
  • Felipe Yanez created an article,

    Vinera Hub Experiences Checklist

      Vinera Hub Experiences Checklist   This document serves as a checklist that all experiences should follow before being published live on the Vinera Hub platform.   The experience is unique to Vi...

  • Felipe Yanez created an article,

    Gift Certificates

    How do I purchase a gift certificate? To purchase a gift certificate Go to VineraHub.com On the top right corner, click on "Gift Certificates." Scroll down and select the gift certificate you wan...

  • Felipe Yanez created an article,

    How do I start a dispute or claim regarding a wine activity?

    If you face any problem with the wine activity, host, or are having any issues with the platform please send us a message. You can send us a message by going to our "contact us"  page, and our supp...

  • Felipe Yanez created an article,

    Cancellations / Refunds / Rescheduling

    How do I cancel my reservation? To cancel your reservation prior to the host accepting your booking request Login to your account at the Vinera hub Go to your profile dashboard after clicking on ...

  • Felipe Yanez created an article,

    RESERVATION

      How do I make a wine experience reservation? To make a wine experience reservation, follow these steps: Go to vinerahub.com Scroll down and select the location and date Click on the search butt...

  • Felipe Yanez created an article,

    Navigating & Search

      How do I search for an experience on Vinera Hub? To search for an experience Go to vinerahub.com Scroll down and select the location and date Click on the search button It will lead you to a pa...

  • Felipe Yanez created an article,

    Will I receive a 1099 from Vinera Hub?

    No. Stripe will send tax documents for all experiences sold through Vinera Hub at the beginning of each calendar year.

  • Felipe Yanez created an article,

    Vinera Hub Terms of Service

      Terms of Service for Non-European Users Section 23 of these Terms contains an arbitration agreement and class action waiver that apply to all claims brought against Vinera Hub in the United State...

  • Felipe Yanez created an article,

    Standard Cancellation Policy

    Canceling or rescheduling an Vinera Hub Experience Have your plans changed? Our standard cancellation policy is that you can get a full refund for any experience if you cancel at least 7 days befor...

  • Felipe Yanez created an article,

    Vinera Hub Quality Standards

    Vinera Hub Experiences standards and requirements In addition to behaving in accordance with our Community Standards, which apply to all community members, Vinera Hub experience hosts must meet the...